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| STRATEGIC PLANNING & REPORTING SERVICES |
| OUR PACKAGE OF CONSULTING SERVICES IS TAILORED ON THE SPECIFIC NEEDS, HISTORY, STANDARD AND POTENTIAL OF EVERY SINGLE BUSINESS |
| 1. SALES: SECURE A MARKET OPPORTUNITY The Challenge: A seller of raw coffee beans was about to loose the opportunity to sell gourmet coffee beans on a niche-market in Japan because they do not have the supply. Our expertise saved the opportunity. The Solution: We run the project to connect the exporter with a network of specialty coffee producers. To do so, we followed ten (10) steps and the project included the fol1owing steps: 1) identify the production area for the requested specialty coffee beans 2) Make an assessment of the local producers capacity; 3) Estimate available stocks; 4) Establish and communicate Policies & Procedures for Quality Control Test; 5) Connect the producers with the coffee seller; 6) Play the role of facilitator for negotiation until commitment; 7)Put in place all the logistics to transfer the stocks of raw coffee from the producers to the local exporters; 8) Schedule Transportation; 8) Install critical control process for the reception of the beans at the door of the local exporter; 9) Meet separately with both parties to identify and remedy any outstanding issues ; 10) Planning ahead The Bottom Line: The service of commercial intermediation we provided secured a potential business relation that was in jeopardy and resulted in the diversification of the exporter sources of revenue. 2. OPERATION: QUALITY IMPROVEMENT The Challenge: A US chocolate manufacturer wanted to purchase a type of raw cocoa beans. The risk to have the loads rejected upon arrival for non compliance was quite high, Our Service was solicited to identify the problem and solve it. Role: We had to look at the processing of the beans from the back door to the front door to identify the bottleneck and fix the problem. First of all, a set of criteria was established for testing purpose. Then, the process was broken down into four phases with two quality tests on each phase: one at the beginning of the phase and the other at the end of the phase. The series of testing allowed us to identify that the beans got wet during the transportation from the producing area to the shipping area and from the shipping area to the receiving area. The Solution: We recommended two actions. One to be taken in the producing area and consisted in over drying the beans before the bagging; the other one at the point of embarkation consisted in laying of special paper in the container to absorb drops of water formed by change in temperature inside and outside of the container. The Bottom Line: The performance of the producers improved, shipment started to be in compliance with US regulations and Sales increase increased and a premium was added over the international price. 3. TURN-AROUND: ALTERNATIVE TO BANKRUPTCY The Challenge: A logistic service company recorded low volume and high operating and administrative costs in maintaining a fleet of trucks. The other assets included storage capacity and a network of field representatives. Working capital was the bottleneck to purchase high volume and compete on price. After three years of operation, the company closed books with a substantial loss. Therefore, the long-term assets were valuable enough, but over the short term, cash was deficient. During hard times, nothing matter than cash for a business, other wise the business could dead. We stepped in to save the company. The Solution: As it was difficult to restructure the balance sheet and negotiate financing for the management, the solution was to merge the logistic service company with another enterprise in expansion with sufficient cash and in need of storage space, trucks and also interesting by the network of field representatives. We found a distributor of materials fitting the profile we expected to acquire the assets of our client. The Bottom Line: Our client got out with some cash and obtained shares. It was a successful Exit Strategy. |
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